Service Policy
Last updated: March 15, 2024
Service Overview
Preepare provides an AI-powered platform for FPSC exam preparation. This Service Policy outlines the terms, conditions, and guidelines for using our platform and services.
Service Availability
Platform Access
- 24/7 access to study materials and resources
- Real-time AI-powered assistance
- Regular updates and new content additions
- Cross-device compatibility
Maintenance and Updates
- Scheduled maintenance windows (with prior notice)
- Regular system updates and improvements
- Emergency maintenance when necessary
- Backup and data protection measures
User Responsibilities
- Maintain accurate account information
- Protect account credentials and security
- Use the platform in accordance with our terms
- Report any technical issues or concerns
- Respect intellectual property rights
Service Limitations
Technical Requirements
- Stable internet connection required
- Compatible web browser (latest versions)
- Minimum device specifications
- Supported operating systems
Usage Restrictions
- One account per user
- No sharing of account credentials
- No automated data scraping
- No unauthorized access attempts
Support Services
Technical Support
- Email support: support@preepare.net
- Response time: Within 24 hours
- Priority support for premium users
- Knowledge base and FAQs
Content Support
- Regular content updates
- Subject matter expert assistance
- Study material clarifications
- Practice test explanations
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time. Users will be notified of significant changes in advance. Continued use of the service after such modifications constitutes acceptance of the changes.
Contact Us
If you have any questions about our Service Policy, please contact us at:
support@preepare.net
+923201775858